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Abuse of Workers at COVID Test Site Won't Be Allowed

Detroit COVID drive through testing nurse car.jpg
kwabena shabu on FLICKR, https://flickr.com/photos/detroitcitygov/50564315226/
City of Detroit

The COVID-19 test site in Davenport operated by Genesis Health System is overwhelmed with patients this week. And its Chief Medical Officer is concerned.

Dr. Kurt Andersen says on Monday, some people had to wait in line up to three hours at the test site on Lombard Street. Its employees took care of more than 400 patients that day. The site is only for those who have an order from a doctor or another health care provider.

With the long waits, a few people have yelled at staff, used foul language, and become physically aggressive.

osha dot gov screenshot stats workplace violence Capture.PNG
Screenshot of a graphic from an OSHA publication called, "Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers" (2016)

Andersen said, "We will not tolerate this disruptive behavior from patients and family members. We ask the community to please be kind to one another, and remember that we have to be in this together as we try to get through the challenges of this pandemic."

Andersen also says patients going to Genesis emergency departments and convenient care clinics also have to wait a long time.

"Our current volumes are exceeding any we have experienced throughout this pandemic. Our 7-day symptomatic positivity rate at Genesis also has reached a historic level at nearly 40%."

Genesis continues to ask the public to get vaccinated, wear masks, social distance, and stay home if you're sick.

Officially, Michelle's title is WVIK News Editor which really just means she wears many hats, doing everything there is to do in the newsroom and around the radio station. She's a multimedia journalist and serves as Assignment Editor, reporter, radio news producer, copy editor, announcer, news anchor/host, and photographer. She also writes and produces content for WVIK.org and social media and trains interns.
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