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Landline outage affects 911 calls in Iowa

Tom Page

People in Scott and Dubuque counties may have trouble calling 911 from their landline phones due to an outage.

In a release Thursday morning, the Scott County Emergency Management Agency said the outage is potentially affecting the usage of landline phones across Iowa, including the ability to call 911. Crews are on site trying to fix the problem, but the agency does not yet know when it will be fixed.

Officials are advising Scott County residents to identify alternative ways to reach 911 in case of an emergency. Cell phones do NOT have to be connected to an active plan or carrier’s system to dial 911.

The city of Bettendorf has issued the following temporary phone numbers for its facilities during the outage.

City Hall: (563) 271-0024

Police Non-Emergencies: (563) 205-0270

Fire Non-Emergencies: (563) 271-0878

Public Works: (563) 205-0759

Community Development: (563) 205-0818

Parks & Recreation: (563) 205-2097

Public Library: (563) 271-2718

Family Museum: (563) 205-0796

Palmer Hills Golf Complex: (563) 271-1457

Automated utility billing payments: (866) 238-4046.

Rachel graduated from Michigan State University's J-School and has a background in broadcast and environmental journalism. Before WVIK, she worked for WKAR Public Media, Great Lakes Now, and more. In her free time, she likes to cook, hike, and hang out with her cat.