DEBBIE ELLIOTT, HOST:
For years, NPR business correspondent Alina Selyukh has reported on the world of retail - shoppers and sellers, from Walmart to the neighborhood cafe.
(SOUNDBITE OF ARCHIVED NPR CONTENT)
ALINA SELYUKH, BYLINE: Amazon has agreed to pay $1 billion in civil penalty.
(SOUNDBITE OF ARCHIVED NPR CONTENT)
SELYUKH: What I heard from Costco and Walmart - they both said their lower gas prices have people lining up.
ELLIOTT: But last year, her reporting took a turn. She was starting to hear that small businesses were being hit hard by the Trump administration tariffs, especially before the Supreme Court struck many of those tariffs down.
SELYUKH: It began last year when American small business owners scrambled to pay unexpected tariffs to the U.S. government. Their goods landed at ports from around the world as usual, but claiming them suddenly cost tens of thousands of unbudgeted dollars.
ELLIOTT: Many couldn't cover the costs and face the prospect of not being able to get their products out of customs. Some had to tap into a murky world of financing to stay afloat. Here's what one small business owner, Joshua Esnard, told her.
(SOUNDBITE OF ARCHIVED NPR CONTENT)
JOSHUA ESNARD: They can offer you as much money as you'll take, but they will charge you whatever they want.
ELLIOTT: Esnard ended up accruing hundreds of thousands of dollars in lending costs and fees to cover those tariff payments. So with President Trump announcing new tariffs, we wanted to speak to Alina about what she's learned covering the unexpected costs small businesses are shouldering. For this week's Reporter's Notebook, I began by asking Alina how she started covering the story.
SELYUKH: For me, personally, actually, the day that President Trump announced his big tariffs, which was called the Liberation Day, I was physically at a fly-in of small business owners organized...
ELLIOTT: Oh.
SELYUKH: ...By the National Retail Federation. So...
ELLIOTT: Serendipitous.
SELYUKH: It was quite serendipitous. And of course, tariffs became the conversation of the afternoon. And I met a large group of retailers at that event who immediately were able to, like, give us very specific examples of how tariffs will affect their specific businesses. And I stayed in touch with those folks, and then they put me in touch with other folks. A small business community, especially of people who are kind of out there talking about their business quite openly - it's a pretty interconnected group. I kind of grew a long list of business owners who I text with on the regular just to check in. And that is kind of how I stayed on top of how tariffs were playing out for real humans running businesses in the U.S.
ELLIOTT: So one of the people that you met during this is this colorful entrepreneur who made millions selling haircut kits, of all things. Tell us about him and where his story took you.
SELYUKH: Yeah, you're talking about Joshua Esnard. Kind of, actually, a bit of an interesting backstory of how this happened. As I mentioned, I was in touch with a large group of retailers, small business owners, and at yet another fly-in, we at NPR invited a whole bunch of them to come to the office for a round table, which was one of the most illuminating experiences of tariffs. So we had - I don't know - like, a dozen small business owners around the table just talking about what tariffs have been like.
And Joshua Esnard was one of those people, and at some point, he brought up this fact that since tariffs have started costing small business owners a ton of money, they've been barraged by these never-ending text messages and voicemails of people offering them cash fast. It's like, hey, you're probably struggling to pay your tariff. How about $100,000 tomorrow?
And as soon as he brought up these pitches, the room just kind of erupted. All these small business owners were like, oh, my gosh. No one talks about this. This is, like, insane. Every day, we're getting these pitches, day - hour after hour, multiple times a day.
ELLIOTT: So who are the pitches coming from?
SELYUKH: Many of them come from this industry called merchant cash advances. Merchant cash advances are not loans. They're kind of their own thing. But some experts compare them to, like, payday loans, except for businesses. They offer extreme amounts of money - hundreds of thousands of dollars, tens of thousands of dollars - very fast in exchange for a cut of sales. It's an unregulated, very shadowy world of financiers. And you could get a merchant cash advance from Amazon-affiliated or Amazon-backed provider, or it could be like a Wall Street firm. It's a really chaotic, really large industry.
ELLIOTT: So here's my question. Like, so why would they need to go to these, like, payday loan kind of operation or this quick cash operation versus just, like, their line of credit from a regular bank or whatever?
SELYUKH: Typically, the main thing is that it's really fast. A traditional loan can take weeks, months. And if you need money now, a merchant cash advance can deliver that.
ELLIOTT: OK.
SELYUKH: Many small businesses do have a line of credit with a bank. Many really small businesses run out of personal credit cards. Like, it's just me and my credit card buying my supplies and selling stuff on Etsy or whatever. But for a lot of people, traditional banks and traditional lenders are simply not an option. I've talked to, at this point, close to a dozen people who ended up taking merchant cash advances, who did try to get a loan from a bank and got turned down. They went to a credit union, got turned down. A lot of it is first-time business owners, really young businesses that just don't have kind of a history, and a lot of immigrant-started businesses end up in merchant cash advances.
And the wild thing about this is because merchant cash advances are not loans, lending laws mostly don't apply to them, so they don't have to be licensed lenders. The money that they give you comes really fast, but they take payments daily or weekly straight from your bank account. And the fees they can charge legally don't have a cap.
And so, to go back to Joshua, his business is selling hair care accessories. His kind of claim to fame actually is The Cut Buddy, which is this kind of template that you can hold against your head and give yourself really sharp edges as you're cutting your hair.
He ended up taking - I actually have the numbers here. It was really wild. He took - ended up three cash advances for a total of $950,000 because he needed that money to pay tariffs. He just didn't have cash sitting around for that. So 950,000 is what he borrowed. With the fees, his actual debt was $1.2 million. So...
ELLIOTT: Holy cow.
SELYUKH: Several hundred thousand dollars were the fees that merchant cash advances take.
(SOUNDBITE OF ARCHIVED NPR CONTENT)
ESNARD: So when you're desperate, and Customs has your product at the dock, and you got to deliver it to Walmart, Target or whatever, and you have to clear that out, and then you're screwed because if you don't deliver to these retailers, they drop your product. So you got to pay it. So where do you get the money from? You get it from the mob. And that's the MCA.
SELYUKH: And like I said, I've talked to, at this point, close to a dozen businesses who ended up in a similar boat. One woman I talked to took out $47,000. Her actual sum that was due back was $72,500. So 47 versus almost 73. And this kind of lending is exploding. It is by far the fastest growing way that small business owners are getting money.
ELLIOTT: Is there anything that surprised you as you went deeper into the reporting on these lenders and small businesses?
SELYUKH: I think the thing that surprised me the most is just how common this experience is and how little people talk about it. You bring it up in a group of small business owners, and everyone gets really riled up, or everybody - somebody knows somebody who had struggled to pay merchant cash advance. But when you start talking to small business owners for whom merchant cash advances have snowballed, often, they don't want to use their names. They don't want to talk publicly about their business. They feel like it reflects poorly on them as business owners. They feel ashamed of the choices. And that level of conversation was quite different from, you know, covering tariffs, where most small business owners would quite eagerly share their experience with paying tariffs. So those two kind of in parallel were very different things to report on in the past year.
ELLIOTT: Well, thanks so much. NPR's business correspondent Alina Selyukh. Thanks.
SELYUKH: Thank you.
(SOUNDBITE OF MUSIC) Transcript provided by NPR, Copyright NPR.
NPR transcripts are created on a rush deadline by an NPR contractor. This text may not be in its final form and may be updated or revised in the future. Accuracy and availability may vary. The authoritative record of NPR’s programming is the audio record.