Executive Director Scott Mullen says people attending large concerts and other events will have to walk through a metal detector, similar to those used at airports.
"Now with the pandemic we're trying to be more touchless and this gives an opportunity. People walk through and we don't have to do the patdowns as much, and we were wanding like at concerts and bag checking, and this helps move the line through quicker, more efficiently."
The goal is safety, but also to speed up the process for guests and employees.
From now on, concessions will also be touchless and cashless. Using the new wifi system, guests can order online and be notified when their order is ready for pickup.
"For bigger events, we're a narrow concourse that was built in 1993, so there were a lot of lines. We're limited by the space that we have on the concourse and the number of concession areas that we have, and we don't want people just congregating."
Other changes include new lights and sound systems, updated suites, bathrooms with touchless fixtures, renovated conference rooms, and enhanced cleaning of the center. This includes frequent sanitizing of seats and railings, hand washing stations throughout the center, and ultra-violet lights to disinfect the escalator handrails.
